Returns
Our policy lasts 3 days starting from the day of your delivery. If 3 days have gone by since your delivery, unfortunately, we can’t offer you a refund or exchange.
Please shoot an unboxing video when you receive the parcel and inform us immediately if any product is missing or damaged.
Damaged or Defective Items
● Inspection: If you receive a damaged or defective item, please contact us
immediately at support@electrostoreshop.com with Unboxing Video And Photos of the damaged or defective product.
● Replacement or Refund: We will provide instructions for the return and offer a
replacement or refund for damaged or defective items.
Items that have been mistakenly ordered by the customer are not refundable and cannot be returned in any case. Also, the order cannot be cancelled after the dispatch has been done. The customer can only replace the products if any damaged or the defected item is received.
To be eligible for a replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your refund/replacement, you must keep the original receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
 Eligibility: Refunds are issued for eligible returns within the specified time frame.
● Refund Process: Once your return is received and inspected, we will send you an
email to notify you that we have received your returned item. We will also notify you
of the approval or rejection of your refund.
● Original Payment Method: Approved refunds will be processed to the original
method of payment within a certain amount of days.
In the case of Cash On Delivery (COD) orders, Only discount coupons/vouchers will be provided.
Note: Refund will be provided after deducting actual shipping charges(s) paid by the company.
 
Order Cancellation: Once an order gets packed and dispatched, it can not be cancelled.
Order Undelivered/RTO:
If an order gets undelivered/RTO due to a customer mistake then
in the case of Cash-on-Delivery: We will not be able to dispatch COD orders again to the same customer.
in case of Prepaid: Refund can be provided after deducting shipping charges(s).
Exchanges (if applicable)
We only replace items if they are defective or damaged.
Contact Us: To initiate a exchange, please contact our customer support
team at support@electrostoreshop.com. Provide your order number, a description of the item(s) you wish to exchange, and the reason for the return exchange.
● Approval: Our customer support team will review your request and provide
instructions on the next steps. Please wait for approval before returning any items. NOTE : We only replace items if they are defective or damaged If you need to exchange it for the same item, send us an email at support@electrostoreshop.com and send your item to
Electro Store Shop
Bajrang Nagar Colony, Ward -22, Maihar – 485771, Madhya Pradesh

Return Shipping
To return your product, you should ship your product details to
Electro Store Shop
Bajrang Nagar Colony, Ward -22, Maihar – 485771, Madhya Pradesh

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over Rs. 1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact Us
For any questions or concerns regarding our Refund and Returns Policy, please contact us
at support@electrostoreshop.com.
Electroshop reserves the right to update or modify this Refund and Returns Policy at any
time. Please review this page periodically for any changes.
Thank you for choosing Electro store shop! We appreciate your trust in our products and services.
Your Trust Is Our Identity